Brain-driven psychological concepts and tendencies
Sample (from 272 notes)
|Front||Starbucks' customer service method is to 1) [...], 2) acknowledge the complaint, 3) take action to solve it, 4) thank them, and 5) explain why it occurred.|
|Front||What is a hypothesis?|
|Back||a tentative assumption made in order to query the logical or empical consequences of an idea|
|Front||What is The Last Psychiatrist's fundamental theorem of TV viewership?|
|Back||"if you're watching, it's for you" > doesn't matter if you're watching it ironically, or whatever> http://thelastpsychiatrist.com/2008/08/if_youre_watching_its_for_you.html|
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